Winz Casino: Woke up and my account was blocked for $216

The situation is this: I saw that the Winz casino gives a freebet up to 100 USDT to its new users, decided to get it and place some sports bets. I registered, made a deposit of 101 USDT, after which I received a freebet of 90 USDT. I put the freebet on an NBA match and lost it. Then I placed my main deposit on the Avangard – Metallurg hockey match on Metallurg to win the full match. My bet hit and I had 216 USDT on my balance. I wanted to withdraw them, submitted a withdrawal request, but it was rejected and they asked me to go through verification. No problem, I completed everything, sent a bank statement and my passport. Verification was approved and they put my payout back into withdrawal. I went to sleep, and when I woke up I saw that my account was logged out and blocked. Support says that I abused their loyalty program! What? Where? I made only 2 bets, on completely different events. I passed all verifications. And they said they will confiscate my balance! How is that possible? If there’s a chance to look into this situation and get my money back, I would be very happy. I didn’t want to cheat anyone. They themselves lured me with the freebet, I even lost it, I bet on popular global matches. Why don’t I have the right to see my money?