Members

Welcome to your personal casino complaints section. We strive to ensure fair treatment of our members, which is why we have been providing open arbitration for everyone to resolve existing difficulties for many years. Now you can carefully track complaints in one convenient place. Go here whenever you want to know the status of your claims or followed claims of other players.

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Rejected

Software fairness

Claim Amount:: $40

3 years ago

Hello players! Greetings to our respected arbiter and the Latest administration! Wishing everyone goodness and health! I [...]

Open

Rejected

Account suspension

Claim Amount:: $40

4 years ago

I received a bonus email from the kosmonaut casino, deposited 200 BRL, played and placed my bets. When I went to make a [...]

Open

Resolved

Payout delay

Claim Amount:: $710

5 years ago

They haven't paid out funds to a fully verified user for more than 10 days. Three withdrawal requests were submitted on [...]

Open

Resolved

Canceled payout

Claim Amount:: $1420

6 years ago

Hello! On October 1, 2020 I made a deposit of 3,000 rubles at Vulkan Vegas Casino (vulkanvegas). I played slots with sma [...]

Open

Resolved

Missing funds

Claim Amount:: $150

6 years ago

I played at the Vulkan Vegas casino all day, tried various slots, but mostly jackpot slots from PnG, won a little, nonet [...]

Open

Resolved

Canceled payout

Claim Amount:: $7900

6 years ago

Hello. On the morning of October 1 I was playing at the Vulkan Vegas casino. I was lucky enough to hit the Grand Jackpot [...]

Open

Resolved

Issues with refunds

Claim Amount:: $1363

6 years ago

I was playing at the casino, my balance was 105,000 rubles, saw Play'n GO slots, the famous trio (that they had removed [...]

Open

Rejected

Violation of casino rules

Claim Amount:: $2150

6 years ago

I made a deposit and activated a first deposit bonus on it, won almost 1900 euros on a single bet, hit 5 balls, immediat [...]

Open

Resolved

Account suspension

Claim Amount:: $150

6 years ago

winz casino blocked my account without explanation and is not paying out a win of 6400, also for a tournament 70 euro Pl [...]

Open

Rejected

Account suspension

Claim Amount:: $200

7 years ago

I repeatedly asked for an account freeze at this place. The first time they promised to freeze it and didn't freeze it. [...]

Open

Rejected

Canceled payout

Claim Amount:: $7300

7 years ago

I topped up, they credited a bonus of 3300. I won 450,000 rubles. The bonus showed a wager x30 and loyalty (bonus name) [...]

Open

Resolved

Payout delay

Claim Amount:: $240

7 years ago

I've been waiting for a payout from Russian Vulkan since the 26th, and they keep giving me the runaround. Please help [...]

Open

Resolved

Payout delay

Claim Amount:: $1500

7 years ago

Hi everyone! I’ve been playing at Pobeda for more than a year. I never had any withdrawal problems. They used to withdra [...]

Open

Unresolved

Account suspension

Claim Amount:: $3650

7 years ago

Good day, I’ve been playing at Frank for a long time and I’m down about 800k. At the end of last year I wrote to the VIP [...]

Open

Rejected

Other casino complaints

Claim Amount:: $45000

8 years ago

Hello. I'm reaching out for help to hold the Playfortuna project accountable. In September my sister committed suicide, [...]

Open

Unresolved

Account suspension

Claim Amount:: $150.10

8 years ago

Yes guys, it's all pretty simple and sadly... pay attention... literally yesterday I registered on the site (casino-x). [...]

Open

Unresolved

Account suspension

Claim Amount:: $450

8 years ago

Good afternoon! I am a citizen of Ukraine and registered a new account on the Casino-x site, indicating that I am a citi [...]

Open

Rejected

Violation of casino rules

Claim Amount:: $130

8 years ago

26.06.18 I contacted Everum casino chat to find out if any deposit bonus was available to me (I didn't take screenshots [...]

Open

Rejected

Violation of casino rules

Claim Amount:: $63.49

8 years ago

The point is the following... After topping up the game account in the casino cabinet with a VISA Bank card, within the [...]

Open

IvanPronin Team Member Profile

Followed complaints (88)