1xBet Casino: deposit of 1018 RUB not received on 29.11.2024

1xBet Casino: deposit of 1018 RUB not received on 29.11.2024

Resolved
Disputed casino
Reason
Deposit not credited
Amount
$10
Author
Albottrappa1
Status
Resolved
Date
12/2/24, 7:26 PM

Complaint from Albottrappa1 to 1xBet Casino dated 12/2/24

Albottrappa1
Albottrappa1

As usual I made a deposit, but this time I ran into problems for the first time. I hope for a speedy resolution of the issue!

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Deposit not credited Total complaints: 4061
Resolved Total complaints: 12059
Coverage Views: 423
Casino Complaint

Discussion process (11)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

The complaint has been sent to the casino

0  
Please wait...
avatar-60369
Representative
Rank
5
Reputation
107
Publications
693
Subscribers
2
Registration
Oct 15, 2024

Hello!
Thank you for contacting us.

In order to help you with this deposit, we will need the following information:
game ID
Payment reference number
As soon as we receive a response regarding this transaction, we will get back to you with an answer.

0  
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avatar-58758
Complaint Author
Rank
4
Reputation
23
Publications
14
Subscribers
0
Registration
Sep 11, 2024

Waiting for a reply

0  
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avatar-58758
Complaint Author
Rank
4
Reputation
23
Publications
14
Subscribers
0
Registration
Sep 11, 2024

? Did you receive the data

0  
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avatar-58758
Complaint Author
Rank
4
Reputation
23
Publications
14
Subscribers
0
Registration
Sep 11, 2024

570035
268170009

0  
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avatar-58758
Complaint Author
Rank
4
Reputation
23
Publications
14
Subscribers
0
Registration
Sep 11, 2024

570035
268170009

0  
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avatar-58758
Complaint Author
Rank
4
Reputation
23
Publications
14
Subscribers
0
Registration
Sep 11, 2024

Representative ?

0  
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avatar-60369
Representative
Rank
5
Reputation
107
Publications
693
Subscribers
2
Registration
Oct 15, 2024

Hello!

We apologize for the long wait. We are confident that our support specialists are already working on resolving your issue. We will do everything possible to expedite this process where we can. Since the transfer is being handled by the payment system, to locate the funds and resolve the matter we need confirmation from representatives of the payment system, and this may take some time. We greatly appreciate your understanding and assure you that as soon as the information is verified on the payment system’s side and we receive a response, our support will promptly inform you about it in the payment ticket

0  
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avatar-58758
Complaint Author
Rank
4
Reputation
23
Publications
14
Subscribers
0
Registration
Sep 11, 2024

I’ll be waiting !

0  
Please wait...
avatar-60369
Representative
Rank
5
Reputation
107
Publications
693
Subscribers
2
Registration
Oct 15, 2024

Hello! Your deposit has been successfully credited

0  
Please wait...
avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

0  
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Only the complainant, casino representative or administrators can participate in this arbitration. "1xBet Casino: deposit of 1018 RUB not received on 29.11.2024"

Casino Complaint

Complaint statistics against 1xBet Casino

Solved problems
256 from 332
Percentage solved
77.1 %
Avg complaint life time
28.1 дн.
Avg claim amount
$1234.5
Casino Complaint

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Publication details

Parameters Posted on our site
Date added December 2, 2024 at 4:26 PM
Last revision December 27, 2024 at 11:09 PM
Views 423
Casino Complaint

Complaint Author

Parameters 1xBet Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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