1xBet Casino: unable to locate and credit $40 deposit since 11.12.2024
Reason
Deposit not credited
Amount
$40
Author
Euroset25
Status
Resolved
Date
12/20/24, 4:32 PM
Complaint from Euroset25 to 1xBet Casino dated 12/20/24
Euroset25
It’s already been a week and the deposit hasn’t been credited. On 11.12.2024 a payment request was created because of this, the status is still “new”
They haven’t even taken it into work. Request number 769198
Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint. Casino Complaint
Discussion process (5)
Casino Complaint
Complaint statistics against 1xBet Casino
Solved problems
256 from 332
Percentage solved
77.1 %
Avg complaint life time
28.1 дн.
Avg claim amount
$1234.5
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | December 20, 2024 at 1:32 PM |
| Last revision | December 24, 2024 at 9:34 AM |
| Views | 213 |
Casino Complaint
Complaint Author
| Parameters | 1xBet Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Euroset25
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino
Published: December 23, 2024
Thanks a lot to the site administration, the deposit has been credited!!
Hello!
We apologize for the long wait. We are confident that our support specialists are already working on resolving your issue. We will do everything possible to speed up this process where we can. Since the transfer is carried out on the payment system’s side, in order to locate the funds and resolve the issue we need confirmation from representatives of the payment system, which may take some time. We really appreciate your understanding and assure you that as soon as the information is checked by the payment system and we receive a response, our support will immediately inform you in the payment ticket
Published: December 23, 2024
I’ve been hearing for over a week from the useless support that your finance department staff are, sweating and working tirelessly, solving the problem
But the ticket status is “new”
That means they haven’t even picked it up to work on in 1.5 weeks
Complaint resolved