Joo Casino: payout of $384.72 delayed since July 26

Joo Casino: payout of $384.72 delayed since July 26

Resolved
Disputed casino
Reason
Payout delay
Amount
$384.72
Author
bromgeksin79
Status
Resolved
Date
7/31/23, 3:34 PM

Complaint from bromgeksin79 to Joo Casino dated 7/31/23

bromgeksin79
bromgeksin79

Hello. joo casino can’t pay out the winnings, the last deposit was from a card on 26.07.2023. I submitted a withdrawal request, it was rejected three times, support said we approved the request, there are problems on the payment provider’s side. I submitted it a 4th time and it’s still pending. I wrote to them that I’ll request a crypto withdrawal if they can’t pay to the card, but they refuse and tell me to wait. It’s been 5 days already and there’s no solution ((. Dear Vyacheslav, please help resolve this issue. Thanks in advance!

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Payout delay Total complaints: 5314
Resolved Total complaints: 12059
Coverage Views: 351
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint sent to the platform

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avatar-25974
Complaint Author
Rank
3
Reputation
15
Publications
9
Subscribers
0
Registration
Feb 9, 2021

all paid out, the complaint can be closed. Thanks for the help!!!

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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against Joo Casino

Solved problems
22 from 22
Percentage solved
100 %
Avg complaint life time
4.5 дн.
Avg claim amount
$366
Casino Complaint

Claims against Joo Casino

Rejected
Joo Casino
Joo Casino
Account suspension
Claim Amount:
$3000
9 months ago
Hello, I won $3,000, they requested verification, and while going through verification they asked for proof of address v [...]
Rejected
Joo Casino
Joo Casino
Verification issues
Claim Amount:
n/a
1 year ago
I can't pass verification . they don't accept a bank statement . on another forum they asked for a photo of the card eve [...]
Rejected
Joo Casino
Joo Casino
Payout delay
Claim Amount:
$360
1 year ago
5 days ago I requested a withdrawal of 360 usd. I uploaded all the documents but the casino does not accept the bank sta [...]
Resolved
Joo Casino
Joo Casino
Payout delay
Claim Amount:
$150
2 years ago
once again the casino is delaying a payout (the request didn't get processed for about 7 hours), and this has happened s [...]
Resolved
Joo Casino
Joo Casino
Canceled payout
Claim Amount:
$135
2 years ago
I'm registered and fully verified at Joo casino for a long time, they've been cancelling my withdrawals constantly for a [...]
Rejected
Joo Casino
Joo Casino
Account suspension
Claim Amount:
$750
3 years ago
Made several deposits ~ 8000 roubles, won 75000 roubles. They canceled the withdrawal, accused me of having a multi-acco [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added July 31, 2023 at 12:34 PM
Last revision August 1, 2023 at 8:00 AM
Views 351
Casino Complaint

Complaint Author

Parameters Joo Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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