Mind compass, BetChan
Status
Rejected
Date
4/21/17, 11:59 AM
Complaint from kot6000 to Betchan Casino dated 4/21/17
kot6000
Hello, I registered at the Betchan casino and got free spins. I played them out, about 5,000 RUB left, asked support what’s needed to withdraw. They checked me, didn’t answer for a long time, then requested documents. I sent them and they immediately blocked me, saying it was for fraud, and stopped replying. I offered to do a video call and send documents from another angle. They won’t agree to anything. Please look into what’s going on. At first they said everything was fine, and then they decided to block me. account at the casino kakadus777@mail.ru
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Discussion process (2)
Casino Complaint
Complaint statistics against Betchan Casino
Solved problems
4 from 7
Percentage solved
57.1 %
Avg complaint life time
19.7 дн.
Avg claim amount
$284.9
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 21, 2017 at 8:59 AM |
| Last revision | May 3, 2017 at 5:38 PM |
| Views | 699 |
Casino Complaint
Complaint Author
| Parameters | Betchan Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
kot6000
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Dear player, your complaint has been successfully published and sent to the casino administration!
Response from the casino representative.
“Good afternoon!
The player violated the rules, 5 accounts were found for him”
Therefore the claim has no grounds!
Rejected.