Hello, I registered at the Betchan casino and got free spins. I played them out, about 5,000 RUB left, asked support what’s needed to withdraw. They checked me, didn’t answer for a long time, then requested documents. I sent them and they immediately blocked me, saying it was for fraud, and stopped replying. I offered to do a video call and send documents from another angle. They won’t agree to anything. Please look into what’s going on. At first they said everything was fine, and then they decided to block me. account at the casino kakadus777@mail.ru
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Dear player, your complaint has been successfully published and sent to the casino administration!
Response from the casino representative.
“Good afternoon!
The player violated the rules, 5 accounts were found for him”
Therefore the claim has no grounds!
Rejected.