Play Fortuna Casino: a meager birthday gift
Reason
Other casino complaints
Amount
$19
Author
DARIA2000
Status
Resolved
Date
4/18/25, 1:20 PM
Complaint from DARIA2000 to Play Fortuna casino dated 4/18/25
DARIA2000
Hello, I am an active player at Play Fortuna casino, today is my birthday, starting from 2024 I lost a very large sum of money, I was so hoping that the casino would give me at least $50, but in the end I’m very upset.
I didn’t think Play Fortuna was this greedy. The desire to play there disappears in situations like this
In the last 2 months I lost more than 100,000 rubles, and they only gave me 1,596 rubles. 😔
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Discussion process (4)
Casino Complaint
Complaint statistics against Play Fortuna casino
Solved problems
430 from 431
Percentage solved
99.8 %
Avg complaint life time
95.3 ч.
Avg claim amount
$1510.4
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 18, 2025 at 10:20 AM |
| Last revision | April 18, 2025 at 5:25 PM |
| Views | 132 |
Casino Complaint
Complaint Author
| Parameters | Play Fortuna casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
DARIA2000
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello @DARIA2000,
We’ll give you a small extra birthday bonus to your real account.
Thank you for choosing our project!
Regards, Play Fortuna
Actually I played actively on Play Fortune all year , was expecting a generous gift from the casino , to somehow brighten the time and play a bit , didn’t think they would credit so little , my mood was ruined right from the morning (
The player received an additional bonus as part of their activity
Complaint resolved