PokerDom Casino: duplicate account didn’t return $60
Status
Resolved
Date
4/10/25, 4:01 PM
Complaint from belsvao to PokerDom Casino dated 4/10/25
belsvao
Good afternoon, here’s the situation: they found a duplicate account, permanently banned my main account, they banned the duplicate account too – but under clause 4.1.12 they should return the funds. At first they asked me to write a statement to get the funds back – because under clause 4.1.12 I have the right to withdraw the funds. At first they wanted to transfer the funds to the main acc but it’s banned forever. I wrote the statement, now they’re checking something again and can’t withdraw 6000, could you help?
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Complaint statistics against PokerDom Casino
Solved problems
366 from 370
Percentage solved
98.9 %
Avg complaint life time
5.7 дн.
Avg claim amount
$580.8
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 10, 2025 at 1:01 PM |
| Last revision | April 11, 2025 at 9:59 AM |
| Views | 132 |
Casino Complaint
Complaint Author
| Parameters | PokerDom Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
belsvao
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
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Complaint sent to the casino
The account is unlocked to perform further actions
Withdrawals will be available to a personal verified payment method and only AFTER a deposit from it
Published: April 11, 2025
Funds have been withdrawn) close the complaint) thanks for the assistance Vyacheslav
Complaint resolved