JetTon Games Casino: отремонтируйте слот The Emirat от Эндорфины
Status
Resolved
Date
3/17/26, 5:14 PM
Complaint from hgsdtv to JetTon Games Casino dated 3/17/26
hgsdtv
Good afternoon. I started playing actively at this casino about 3-4 months ago. Lately I’ve been playing the game The Emirat by Endorphina.
And every 100-150 spins the slot starts glitching badly and kicks me out of the game. Yet during those 100 spins the slot plays. After it reloads, the slot seems to stop giving anymore.
And today I noticed this – the stake is 10₽, but 7₽ is deducted from my balance, then it’s added back and then 13₽ is deducted. I understand your dollar is fluctuating, but not that much.
Please, fix this slot on your end
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Discussion process (12)
Casino Complaint
Complaint statistics against JetTon Games Casino
Solved problems
217 from 217
Percentage solved
100 %
Avg complaint life time
10.9 дн.
Avg claim amount
$2207.5
Casino Complaint
Claims against JetTon Games Casino
On the reaction of casino: 96 Hs
JetTon Games Casino
Hello. I am a VIP client of your casino. On June 19 at 23:48 I made a withdrawal for 49,920 rubles with your fee. The ne [...]
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JetTon Games Casino
Hello.
I believe it is now my turn to contact you regarding the account block under clause 5.4.
On April 18, suppo [...]
On the reaction of casino: 84 Hs
JetTon Games Casino
Earlier, a complaint was filed about withdrawal delays from Jetton, the withdrawal was canceled and returned to the bala [...]
On the reaction of casino: 73 Hs
JetTon Games Casino
Hello everyone! I am a VIP player at Jetton Games casino, and last Friday there was a stream where, with a $100 deposit [...]
On the reaction of casino: 72 Hs
JetTon Games Casino
After depositing $310 into my gaming account and, during play, also winning more than $200, I decided to withdraw my win [...]
On the reaction of casino: 53 Hs
JetTon Games Casino
Hello, today I got blocked under 5.4, for multi-accounting
I’ll tell you, the day before yesterday I wanted to withdraw [...]
Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 17, 2026 at 2:14 PM |
| Last revision | May 18, 2026 at 7:10 PM |
| Views | 238 |
Casino Complaint
Complaint Author
| Parameters | JetTon Games Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
hgsdtv
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello!
We checked this slot and didn’t find any technical issues on our side.
In situations like this the cause is most often on the connection or device side. We recommend trying to clear your cache, switch browsers or your internet connection – this often helps resolve such glitches.
If the problem repeats, it’s best to contact support and, if possible, attach screenshots or a video so we can pass the information to the provider for a more detailed check.
You give the same answer to all players. It’s the internet’s fault, uncleared cookies and so on. But the problem isn’t only mine. A number of players report the same thing – getting kicked out of slots during play.
Good evening!
We checked again – at the moment the slot is working correctly from the platform side, and no widespread technical issues have been recorded.
Please contact support and attach screenshots or a screen recording of the moment the error occurs, and also indicate the approximate time of play.
This will allow us to send a request to the provider for a detailed investigation of your issue.
Without additional information, unfortunately, it is impossible to determine the exact cause.
We will be waiting for your message so we can help sort it out.
Dear player
Record a video and send it to my email
[email protected]
I’ll make a recording the next time I play.
Please don’t close the complaint.
Question for a representative: how much do you have to lose to get VIP status. On the forum people say different things – some say $2k, others that they were given this status after $3k in deposits. I couldn’t find the information on the site.
Also I’m interested in the question about the Hunger Ticket draw.
I made deposits, received tickets. And I would like clarity on how you chose the main winner when the live stream at that time showed one of the hosts in a close-up. Meanwhile tickets were popping out of the wheel. The first time they picked them up and put them back, but at the end they didn’t pick up a couple of tickets that fell out.
@hgsdtv
Good afternoon!
Getting VIP status depends on various account activity factors, so there are no single fixed conditions.
We checked the information on your account – at the moment you have access to pre-VIP status, someone will contact you shortly.
Regarding the tournament, the main winner was chosen in the same way as the others, randomly.
All the player’s remaining questions have been addressed
VIP status has been granted
Regarding this week’s tournament, the casino will provide proposals for compensation
@hgsdtv
Hello!
We are preparing an additional promotion for players who were unlucky in recent tournaments, starting with Golden Ticket.
The main principle – only those who did not win in previous draws will be able to participate. Before finalizing the results we will separately verify the IDs of past tournament winners to ensure the fairest possible prize distribution.
The promotion includes a prize pool of $3000 – 15 prizes of $200 each. Credits will be added to real balance with a x1 wager. Eligible participants are players who were unlucky in Golden Ticket and subsequent tournaments, and who registered on the 4LUCK site before 30.04.2026
Thus, players who haven’t won before will get an extra chance to win a prize.
We also attach a Google form – we’d appreciate it if you share your opinion on what format of result announcement you’d like to see. Everyone can vote.
https://docs.google.com/forms/d/1M8wQWKF3KARxp3NEvjyWyip0-77PIqYQGmCIArSdv3k/viewform?edit_requested=true
Stay tuned for updates – details will be published additionally at the beginning of next week.
Hello!
Soon we’ll be announcing our promotion for players who were unlucky in the last tournament.
Before the launch we’d like to hear from potential participants about how to split the prize pool (more places – smaller prizes / fewer places – bigger prizes), so please vote in the form below
https://docs.google.com/forms/d/1PrMHfBLt3VUSXYPoHT0oIY9EUiU0T9-4J0OZpSJZpEo/edit
The complaint is no longer relevant. You can close it.
I blocked the account.
Complaint closed