Riobet Casino: 25.10.2025 win voided and deposit of 2350 USD seized

I also want to note that they asked for video proof of the deposit, but the person who helped me turned out to be unreliable – after the deal he messaged them and misled them to try to cancel the transfer, saying that supposedly my verification was bought and something else. But I was able to prove that I completed the verification myself, and the person who made the deposit disappeared after an unsuccessful attempt. They act like they don’t hear that and keep insisting. There is a successful transaction, the funds are in the account, and I even played and won, and withdrew to my own account to my own details. I’m trying to make a deal with them but they only look for ways not to return the money, various excuses, although at first they said I violated the deposit rule, but I found a clause where for that they only confiscate the winnings, not the deposit – and when I proved that to them they started saying something else

The account is completely mine – my email, my phone number, Google Authenticator is set up, Telegram is linked. Mine. Fine, cancelling the win is somewhat acceptable even though it’s upsetting, but the deposit – I’ll repeat – there is a withdrawal of 1000usdt that I can show and I’m ready to receive the remaining 2350usdt there as well or to a bank account. Everything is registered under my details and a lot of time has passed, two and a half months, I tried to negotiate with them.

So I bought this USDT account from a person – how could they still get in there? It’s a whole combination of numbers, you can’t just enter it like that on my account, Google Authenticator is enabled. The person turned out to be unreliable, he messaged you after the deal – you confirm that yourself with your own words. I have documents showing that I completed verification, so why are you handling other people’s funds? The account is mine and I ask you to withdraw the money to my personal details, you won’t even engage in a dialogue to sort it out although I’m offering a video call

I also want to note that I withdrew 1000 USDT from you to my personal details, which I can confirm in Telegram – there’s a crypto bot with a successful withdrawal. You can withdraw there too, and to a bank account as well, since the account and the details I’m ready to withdraw to are exactly the same.

I won’t stop until I get justice – I’m ready to withdraw not only to a bank account, but also to the crypto bot on Telegram that belongs to me and where I withdrew 1000USDT, and I want to receive my remaining 2350USFT there as well. The account belongs to me, not to some third or second person; I passed verification with my personal documents. Also the money in my account is mine – how could it get there if I gave the details, no one would just transfer me that sum for nothing. It’s been two and a half months and the person disappeared after an unsuccessful attempt. He misled you when he said that verification was bought from me – that’s even a fact of fraud on his part – and then he vanished, because I bought those USDT from him. I’ve been writing to you for over two months and trying to negotiate because I care about my money, and you ignore me and don’t make contact or try to sort out the situation.

@rioaffiliatesyou’re even ignoring me and don’t want to sort this out – my money and my account, how could money have gotten there? I gave the details, so the only one who can log into the account is me. I have everything set up there: Google Authenticator and passwords, my phone number, my email, my Telegram account are linked. I made a withdrawal – there is a successful transaction to a crypto bot in Telegram and that is also verified to me. I’m ready to show where the withdrawal went and provide documents and a screenshot and a video of the withdrawal​

I want to receive the remaining deposit to the place where I withdrew to crypto – it’s also verified to me – or to my personal bank account, as everything on the casino account is registered to me. I want to get my remaining 2350 USDT. There was a successful crypto withdrawal; no one gives you the right to dispose of someone else’s funds. The third-party account of the person I bought from who messaged you has disappeared, gone missing.

@rioaffiliates​ if there’s no access to where the deposit came from – it’s been almost three months already, the account is mine after all, and besides I withdrew with you to my personal crypto bot on Telegram, I can show where I sent it, that’s where I want to receive my remaining funds, the withdrawal there was successful in crypto, or to a bank account in my name.

Give me my remaining balance and we’ll close the matter

I ask you to return the deposit to my personal payment details, since I no longer have access to where the deposit came from. It’s been almost three months – the account is mine and the money in it is mine. Please look into this and resolve the issue. I’m waiting for an answer, also to my email.

There’s no access from where the deposit was made – it’s been three months and the person disappeared. I withdrew to your cryptobot; there’s a successful transaction – withdraw it there. On what grounds are you handling other people’s funds? You’re mocking me, you just don’t want to return the money and you ignore me on email!! The account is mine, the bank details are mine, so why can’t I withdraw to where I used to withdraw?

@rioaffiliates​ so why can’t I withdraw to where I used to withdraw with you? After all there was a successful withdrawal, and besides the account I deposited from is no longer accessible – three months have passed since then. I’m already asking to return the money to where I used to withdraw with you before

@rioaffiliates I also want to note that the casino ignores and won’t make contact – in Telegram chat they say to write to email, I write but they ignore there, when I write back in the chat they say wait, we can’t help, all communication is through email, but they’ve been ignoring me for 12 days just silently. I’m trying to reach an agreement, but the casino avoids contact in every way and doesn’t want to return the remaining deposit

@rioaffiliatesyou’re ignoring me on email, won’t negotiate, the casino doesn’t want to – they don’t even want to discuss or resolve the issue. In chat they tell me to write to email, but they’re silent on email, haven’t replied since January 6, and I want to get the remainder of my deposit

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Terrible, support is ignoring me – in chat they say this: it’s been 14 days, no reply to my email, and I haven’t been able to get my money for almost 3 months

The casino doesn’t want to return the money, they ignore me and don’t respond by email, I want to come to an agreement but they’re deliberately dragging things out. They’re silent. What should I do? There was a complaint on another forum where moderators and admin were asked to make them return the money, and they even ignored that. Now here, they don’t respond by email at all.

@rioaffiliates please tell me what should I do? how to resolve the issue with the deposit account? Why are you silent on email, ignoring, instead of finding an alternative and helping to resolve the issue and sort it out properly.​

@rioaffiliates you keep answering the same thing, I told you that I topped up the account through a person, this situation happened, the account belongs to me, I have already withdrawn 1000 USDT successfully so why can’t it go to the same place the withdrawal was made to? If there is no access to where the deposit was made from and a lot of time has passed and that person is gone, I ask you to return my money to where I withdrew it before or to a bank account, you keep repeating the same thing – tell me to write to the email, let’s find an alternative? Why are you ignoring and not wanting to sort this out?

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@rioaffiliates why can’t I withdraw to where I was withdrawing after the deposit? I can provide everything – where I withdrew, I have access, the operation was successful. For what reason don’t you want to look into this and help me get my remaining money, let’s find an alternative? And answer my email – you’re just ignoring me and don’t want to return the deposit, it’s been three months already

@rioaffiliates​ how can I get my deposit balance? Can you please explain to me why you are ignoring my emails?

@rioaffiliates​ I also have a question. The funds cannot be canceled since this is not a win, but a deposit. By what right are you taking it for yourself? After all, the money is not yours.

And I withdrew, why can’t I withdraw to where I withdrew once?

@rioaffiliates​ and why are you ignoring me? Let’s sort out the issue with my account

@rioaffiliates and why are you ignoring emails and messages here, you appropriated chuDik’s money and are silent, the deposit can’t be canceled, you’re acting like scammers, you didn’t sort it out and just decided on your own and are cheating ​

@rioaffiliates

You know perfectly well that the wallet doesn’t belong to me and that I can’t provide you with any information, the person won’t communicate with me. And there is no access to the wallet, so I asked you to withdraw to the other wallet where withdrawals were made before, and that’s why you demanded a video, but you said you were ready to send the funds back to the source of the deposit. You even wrote in the complaint that you were ready to return it, but I refused, knowing it’s not mine and is blocked. I don’t want my deposit to remain with you and I want you to return it to the source of the deposit. Half a year has passed – you have no right to handle someone else’s money. We discussed the whole situation many times, and now you deliberately made this up so you don’t have to return the deposit, because earlier you didn’t need a video if you were going to send the deposit back to its source.

These details would be needed if I had asked you to send the deposit to a wallet I’d previously withdrawn to or to another address, but not to the source of the deposit – because this is a return of the deposit to the same place it came from. You suggested this option yourselves. I am the account owner, but not the owner of that wallet, although the money is mine; the person acted treacherously and that’s on his conscience. I want the refund returned and will sort things out with him afterwards, not with you, and I don’t want you handling my deposit. Please return the funds to where they came from

Here are your words in the complaint, and I ask you to return the additional deposit to the original wallet and to explain what you misled me about, that information would only be needed if the withdrawal was being made to other wallets as I asked-to my personal card or to wherever the withdrawal was successfully sent from, and where the deposit came from

Also please provide a full report on my deposit and send any report anywhere – screenshots, informational evidence, not words but proof: screenshots and documents. The reason is simple, I don’t trust you..

Please don’t close the complaint until the casino returns the deposit in full with a report of evidence, not just words but proof like screenshots and so on, because they like to mislead people and ignore emails.

@rioaffiliates so what’s the deal then? It’s the same as when I asked you to withdraw to another wallet I used before – you wrote that since the wallet doesn’t belong to you and you can’t confirm receipt of the funds, you can offer a refund to the original wallet from which the deposit was made, and again you demand this video, knowing I don’t have it. Why did you mislead and lie? About refunding the deposit and on what grounds did you appropriate someone else’s money and then ignore emails? You behave like scammers, first you say one thing and in practice you cheat. And you ignore me

Here it even says in e you yourself wrote that if you can’t confirm then you’re ready to do a refund, I am the account owner and I request a refund, since a cash wallet or card isn’t possible

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@rioaffiliatesas you well know the wallet doesn’t belong to me – the owner turned out to be a scammer and he ripped me off, I don’t have access to that wallet, which is why I asked before to withdraw to the crypto bot in Telegram where I successfully withdrew part, or to a card – everything is registered in my name just like in the casino account, and you required the same video evidence for that. Now I’ve backed off and asked for the deposit to be returned and you’re asking for the same thing – that wallet is essentially already blocked and the guy who owned it is dead, well the account belongs to me and I just want my deposit to go somewhere instead of gifting it to you. I’m ready to provide any additional information about myself, documents proving that the casino account is mine ​

@rioaffiliates I’m writing you at your email – maybe stop ignoring it there and let’s discuss everything there

@denis88ws​

@rioaffiliates so you know perfectly well that the wallet does not belong to me, the owner turned out to be a scammer and duped me. I have no access to that wallet, so I asked earlier to withdraw to the crypto-bot in Telegram, where part was successfully sent, or to a card, everything is registered in my name just like in the casino account, and you demanded the same video evidence. Now I backed down and asked for a refund of the deposit, and you demand the same. That wallet is basically blocked, and the person, the owner, died on svo. Well, the account belongs to me and I just want my deposit to go somewhere instead of giving it to you. I am ready to provide any additional information about myself, documents proving the casino account is mine. I was refused withdrawal to the crypto wallet where I used to withdraw, so I can’t provide the video, after saying they were ready to make a refund they end up asking for the same thing

@vyacheslavlenin​ look, here’s the situation: they refused my withdrawal to the crypto wallet I was cashing out to, saying I can’t provide a video proof of the deposit, but they also wrote they’re willing to issue a refund, and then again demand the same proof! Even though they perfectly know the wallet the deposit came from isn’t mine and is already blocked! So basically they misled me

What if I bought these USDT but the person turned out to be dishonest, he messaged you and I admitted it myself, the account is mine after all. I’m willing to accept a refund only if my deposit is taken out of the casino. Yes, I wanted it sent to the place where I successfully withdrew before, the amount is large and I’m not going to give it to you. Either do the refund or I won’t close the complaint. I want to clarify that the wallet the deposit came from has already been blocked and closed – six months have passed and it can’t be restored. Also the person died in SVO, please take that into account and investigate. If you don’t believe me you can check who, besides me, contacted you about my account. As the account owner I want to get the remainder of my deposit from the casino. I also recorded a video and sent it to your email, attached proof that it’s me, and I previously sent the information about where I successfully withdrew – please check.

@rioaffiliates​ the wallet from which the deposit was made has long been blocked and the account there was closed, please look into this and help resolve the situation with my casino account – I want to close my account with you, receive the remaining balance and delete my account at your casino and only after that am I ready to close the complaint

I’ll add It’s been 7 months already , a lot has changed, I’m ready for an identity check on the account, well the account is already closed and the account I deposited from is blocked , the Telegram crypto wallet I withdrew to with you is working successfully and is registered to my details and verified,

And why do casinos ignore me everywhere except the social media forum – they put me on a blacklist and blocked me, on the site chat they tell you to write to support email and then they ignore you? Is that normal, it just proves once again you simply don’t want to look into it and help resolve the issue, as long as you don’t have to part with the deposit!

@rioaffiliates I am waiting for your response

@rioaffiliates so the one person who messaged you disappeared – he sold me those USDT and decided to message you then vanished, in the end I found out he died in the SVO, you can check, write to him – he won’t answer you, the wallet it came from was eventually blocked and the account closed. So that’s impossible, the account is mine, I passed verification and everything there is mine, it’s been 7 months and I still want to get my money, why are you ignoring me everywhere? Let’s sort this out – write to the account email at the casino and I can provide everything ​

@rioaffiliates You are ignoring everything I write and have blocked me everywhere on social media, you don’t want to resolve the issue, you appropriated someone else’s money, and you’re acting like scammers! I’ve been contacting you and haven’t disappeared – it’s been 7 months already, and you keep silent on email and don’t want to deal with the problem. I expect a more productive dialogue from you to resolve this matter

@rioaffiliates​

@vyacheslavlenin​ my wallet got blocked, the guy transferred funds 7 months ago – I bought USDT from him, then he tried to get them back by writing to the site, he couldn’t do it and disappeared, over time he disappeared, his wallet got blocked. I bought that USDT from him and want to get my deposit, my money. The account is registered in my name, all verification was done on me and I withdrew part of the deposit to my crypto bot in Telegram

@vyacheslavlenin and where have you seen casinos block people on social media and ignore emails? They didn’t even fully look into the situation – at first they thought the verification was bought, that someone set me up, karma got them, but I lost my money, 2350usdt is a lot, and I initially wrote the whole situation to support myself by email. Seven months have passed, I haven’t vanished and I want my money back, that’s all, or at least to withdraw it somewhere else, but not give it to the casino for free​

@rioaffiliates​ the account is mine and I’m asking for a recheck because the wallet is blocked and the situation is not standard – it’s been 7 months. The person who messaged you, you can check, contact him, he won’t reply, but I’m here and the account is fully registered in my name! I bought those 3350usdt – how could they get into there? You don’t just accidentally top someone else up, I gave the details, he topped it up after me and set me up, I was playing on the account because it’s the only one there. The bet won, I withdrew 1000usdt to a crypto bot in Telegram, back then your operator on email was stupidly threatening that they’d block me in Telegram – none of that happened, I received it fine and I want the rest, not the winnings but the remaining deposit. Stop ignoring this, let’s solve it, 7 months have passed

Please do not close the complaint until my deposit is returned from the casino! And do not delete my account there! So far the casino is acting like scammers – first they refuse to resolve the issue, they blocked me on social networks, ignore my emails and refuse to communicate. The deposit is huge, I only withdrew one thousand usdt out of my 2350usdt, and that was without any winnings, by the way! I’m asking them to get in touch and discuss an alternative, since the wallet the deposit came from is blocked. I want to point out that I didn’t lie when the verification started – I personally explained all the details. This is how it went down. And the person acted rottenly: he got money for the usdt, then started messaging that it didn’t work and disappeared, later it turned out he died – they could still write to him, since he had messaged them, but nobody answers to verify the information, and seven months have passed, that wallet is blocked and closed! Please look into this, the account is mine and I want to close it and get the remaining balance back, you can even do it through your site, it doesn’t matter how or where – either where the crypto withdrawal succeeded or anywhere else – I just want the funds out of the casino and the account closed, delete the account

@rioaffiliates More than 7 months have passed, I want to resolve this issue. I want to delete the account in the casino since it is personally mine and close the account, get the remaining 2350usdt from my deposit. Since the wallet from which the deposit was made was blocked and cannot be restored, I am asking for an alternative option. Stop ignoring me, the deposit was 3350usdt, I withdrew 2350usdt to my personal wallet in Telegram crypto bot, in the casino account all my data is there, from documents to email, phone, and Telegram link and authenticator

@denis88ws​ mistake, I withdrew 1000 USDT, the remaining 2350 USDT is for the withdrawal, where and what, I can provide everything, it is personally mine, in my name

I write to them by email every day and they stay silent, they don’t want to look into it, they just ignore it, the amount is big, so they can’t be bothered

@rioaffiliates and if the wallet is blocked, don’t believe me, check it yourself, and you can also write to the third party who wrote to you to check, carry out the verification. I am the account owner and I am asking you to conduct the check on your side, that’s what I replied and I am asking you to provide an alternative way to resolve the issue. You just do not want to sort it out so you don’t have to return the deposit. The amount is large and in my case requires a non-standard check, first of all tell me how could the money have appeared there? Nobody would transfer such an amount by mistake! If they had been stolen, I would not be writing here, and I have been fighting with you for 7 months. You carry out the verification. ​

Please do not close the complaint, because the casino does not want to look into it and they ignore me by email. They took the money, the deposit does not belong to them, this is not a win, they cannot cancel it, 2350 USDT is a large amount and it is simply not profitable for the casino. Their position is to ignore and block me on social media, which confirms it. Although my account is personal and all the details there are mine

@rioaffiliates​ this is not a check, it’s a search for a way not to return the deposit, first of all, according to the person who wrote to you, I supposedly bought verification and there were a lot of attempts and changes so as not to return the deposit, you did not even look into it, and more so you did not want to consider the whole point, you do not need that! And how the deposit got there, what was on the account, although all the data is mine and I myself admitted to you from the start how things were, then more than 7 months have passed and I have not disappeared, I remember everything. You can check, write to the third party who wrote to you? No one will answer you anymore, more than 7 months have passed. This is my money and I have the right to it, the account is mine, all the data there is mine, I played! There was only one bet on it on my account in sports at 1.81 odds, the win from 3350usdt was 6063.50usdt on 25.10.2025, on 26.10.2025 I withdrew 1000usdt successfully. Even though 7 months have passed, I remember everything

I also want to note that the wallet from which the deposit was made was blocked afterwards and deleted over time, when I was trying to find the person who transferred it to me, but he disappeared because he simply tried and vanished, since he had already received money for those usdt anyway. Provide all the information then here about this person to the manager, disprove my words if this is not true, you blocked me and ignore me on social media everywhere because you do not want to return the deposit! And you have no right to that deposit because it did not belong to you!

Until the casino carries out its check and proves otherwise, please do not remove the complaint. The wallet the deposit was made from has been blocked and deleted, they are not offering any alternative. Also, I will note that the third party has disappeared and is no longer writing to them, they can write to them but no one will answer. The wallet I withdrew part of it to is available because it belongs to me. The amount is large, and the casino is doing everything it can to make sure the deposit stays with them. I just want the remaining balance of my deposit to be taken out of the casino and my account there deleted.

Also, I want to note that I provided my KYC documents and all my details. For AML, I was able to provide a screenshot of the transaction, it is at the beginning of the complaint. 7 months have passed and the wallet is already blocked, where I withdrew to, I provided that, to personal details. I also want to say that I immediately got in touch and cooperated and explained the whole situation, but the casino did not react to this in any way, I carried out all actions on the account myself personally. And I ask not to close the complaint while my remaining deposit is still in the casino

The casino is just ignoring everything, they don’t even want to look into it!

I do not agree with the objective check, and now I will say why

@rioaffiliates​I do not agree with the objective review, and now I will say why

Why I disagree: 1, when the review started you were looking for a reason and dragging it out, although I myself told you from the very beginning how it was, and you believed the person who wrote to you and then disappeared without even checking him. The point is, you accused me of buying verification, I can provide you with proof of these words. Also, can transfers to a casino come from unverified crypto wallets and through crypto exchangers? Then how is this supposed to be checked here? These are plastic cards, not a bank with full information!! And I told you how it was right away, without hiding anything, while that person simply disappeared after misleading you! Next, the amount is large, it will not come out of thin air and no one will accidentally transfer 3350 USDT, especially since the number algorithm and the initital are complex! The account, as you know, is probably mine, and I was the one who gave the deposit details. If the money is not mine, whose is it? No one has claimed it except me for these 8 months, and the person who wrote to you disappeared instantly. No one put me in jail for theft, as you can see I am still fighting you for my remaining deposit, all actions on the account were done only by me, there is no access and there cannot be any for anyone, since all the passwords and data are mine, and the authenticator and linked details are mine. I am only asking for the remaining deposit back, I am not claiming the winnings, I understand the rules were broken, fine, but the deposit cannot be canceled and it does not belong to you, so why do you give yourself the right to dispose of it and take it for yourselves? I also want to point out that many people in casinos transfer from crypto exchangers where nothing can be checked, and you turn a blind eye when the amounts are small, but here the amount is large and you were looking for a reason not to return it, although I was and am open to contact and want to receive the remaining deposit of 2350 USDT to any of my personal payment details, and only after that am I ready to close the complaint

@rioaffiliates I disagree and think the arguments are valid, a deposit made through crypto can’t be checked like that, it’s not like cards where all the data is recorded, there are deposits through crypto exchangers where it can’t be checked at all, and the wallet can get blocked

You just do not want to return the remaining deposit! It is a large amount, and the money does not belong to you either, so why did you keep it for yourselves? It cannot be canceled! This is not a win, it is a deposit! I will not close the complaint until my deposit is with you, send this deposit here to the site. Or to my personal details! You did not even review it, you just do not want to return it, you ignore me everywhere! Then who does the deposit belong to? Prove that it is not mine, because nobody except me is claiming it! The person who wrote to you after the sale and made the transfer, as soon as I gave him the details, wrote to you and disappeared instantly! If the money had been stolen, in 8 months I would already have been accused of theft and locked up, and I am writing here openly and describing the situation, and I described everything to you by email, I even recorded a video with the whole situation and sent it by email back then. My situation is not standard, and the process should be more lenient, I got caught by a scammer myself, yes, I am at fault and I said so right away, and that is why I am only asking for the remaining deposit, not the winnings. All the data and access to the casino account are only with me, I was the one who made the deposit. And I did not disappear, 8 months have passed, and I will not stop until my deposit is sent to my personal details! Such a question, the deposit does not belong to you, why are you handling it?