RioBet Casino: since 05.02.2025 they can't find my $5 deposit

RioBet Casino: since 05.02.2025 they can't find my $5 deposit

Resolved
Disputed casino
Reason
Deposit not credited
Amount
$4.5
Author
Damir59
Status
Resolved
Date
2/7/25, 12:28 PM

Complaint from Damir59 to Riobet Casino dated 2/7/25

Damir59
Damir59

It’s been over a day and they haven’t credited the crypto deposit, although the hash shows it’s on their balance, and they keep pointing to some gateways,

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Deposit not credited Total complaints: 4061
Resolved Total complaints: 12059
Coverage Views: 247
Casino Complaint

Discussion process (7)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint sent to the casino

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avatar-12764
Representative
Rank
6
Reputation
173
Publications
1 113
Subscribers
5
Registration
Mar 6, 2017

Hello! Thanks for bringing this to our attention. I’ve asked colleagues to run an additional check on the transaction.

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avatar-14560
Complaint Author
Rank
5
Reputation
90
Publications
88
Subscribers
1
Registration
Jan 16, 2018

Well, just some thoughts on why people mess with someone else’s crypto for 5 days (my case). At best they’re crypto speculators, and then it escalates up to offenses under the Criminal Code of the Russian Federation. Dear Lenin, I refuse any claims and for myself exclusively; I now regard this place as a criminal element and want nothing to do with it. Sorry for the inconvenience. Have a great dayyyy

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avatar-14560
Complaint Author
Rank
5
Reputation
90
Publications
88
Subscribers
1
Registration
Jan 16, 2018

Hmm I wasted 5.5 bucks on someone and with the refund there won’t be anything liquid left from the grand, thanks Rio for -$10 and two days of waiting, and the negative emotions because of such treatment of players. And on a Friday too – that’s just sacrilege))

comment_394554
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avatar-12764
Representative
Rank
6
Reputation
173
Publications
1 113
Subscribers
5
Registration
Mar 6, 2017

Dear player, glitches happen in any system, even in crypto payment systems. They are not dependent on the casino or the day of the week and can occur at any time. This does not mean that someone was “spinning someone else’s crypto for $5” at that moment. On our side we requested a priority escalation with the payment system, and we also provided the wallet for the refund.

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avatar-12764
Representative
Rank
6
Reputation
173
Publications
1 113
Subscribers
5
Registration
Mar 6, 2017

Just been told that the payment system issued a refund.

comment_395295
0  
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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against Riobet Casino

Solved problems
254 from 256
Percentage solved
99.2 %
Avg complaint life time
9.6 дн.
Avg claim amount
$1665.1
Casino Complaint

Claims against Riobet Casino

On the reaction of casino: 51 Hs
Riobet Casino
Riobet Casino
Payout delay
Claim Amount:
$2232.02
2 days ago
My name is Carlos Peterson, and I am a user of the RioBet platform. Since 19 June 2026, I have been experiencing a probl [...]
On the reaction of casino: 91 Hs
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$174
2 days ago
As always, they lost the deposit , on 17.06 there was a deposit for 20001 rubles today 21.06 as there was no deposit so [...]
On the reaction of player: 56 Hs
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$1350
2 days ago
Hello, I made a deposit at Riobet casino for 100,000 rubles, started transferring it to the specified payment details an [...]
On the reaction of casino: 57 Hs
Riobet Casino
Riobet Casino
Other casino complaints
Claim Amount:
$408.72
6 days ago
Received a payout from Riobet casino in the amount of 30,000 rubles under payment ID 31116628494 , and restrictions h [...]
Resolved
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$135
1 week ago
Hello everyone, hope you are all doing well! 
I want to voice a complaint and file a report against the online project R [...]
On the reaction of casino: 58 Hs
Riobet Casino
Riobet Casino
Deposit not credited
Claim Amount:
$11
2 weeks ago
X11.06.26 I topped up the usual way, paid by QR code. The deposit got lost somewhere again. Support requests are sitting [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added February 7, 2025 at 9:28 AM
Last revision February 12, 2025 at 9:59 AM
Views 247
Casino Complaint

Complaint Author

Parameters Riobet Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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