The main Telegram channel, which you can reach through their website, posted a link to a suspicious transaction that, if you follow it, downloads a file that contains a trojan virus. Why did they post this? To steal a couple of computers? I would like an answer from a casino representative, because support didn’t answer me with anything except * it’s a blunder etc. *, but someone’s passwords, bank accounts could have been hijacked, they could be mining, leaking data online, or even worse – and all because a licensed casino posted a link with a hidden virus. I would like to hear a proper answer from a casino representative. When checked through VirusTotal the program definitely flags the file as a dangerous trojan and there can be no mistakes, so the file is definitely dangerous for users and subscribers of the Riobet Telegram. Will I be able to get a response to this complaint and are they even dealing with such an issue?
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint.
Complaint sent to the casino
Hello. A malicious link was posted in our Telegram channel – from the account of one of the administrators. Please note: this was not an authorized post. The administrator himself did not publish the link, and, apparently, his account may have been temporarily compromised.
As soon as we discovered the issue – the link was immediately removed (it was up for no more than a minute). We are already strengthening precautionary measures to prevent this from happening again. Also note that the post was markedly different from the usual format of our posts: we never publish bare links without accompanying text or an image.
The safety of our users and the security of their data are our priority. We take cybersecurity very seriously and do everything we can to protect our community.
Thanks to everyone who reacted quickly and informed us about the issue. We appreciate your attentiveness and trust ♥️
Published: May 9, 2025
Got a reply
Complaint resolved
Complaint resolved